Read your reports
When to use this: You want to check your own performance for the week or month.
Where: Workspace → Reports
- Open Workspace → Reports — data is scoped to your rep account.
- Set the date range.
- Review Visits, Leads & MTD, and Outcomes for your priorities.
If it goes wrong
Section titled “If it goes wrong”| Symptom | Likely cause | Fix |
|---|---|---|
| “Loading chart…” | Data still fetching | Wait a few seconds after picking campaign and date range |
| All KPIs show “—” | No visits in range | Widen dates or confirm visits were logged on assigned leads |
| Wrong numbers | Manager view | Sign in as your rep account — not a manager test login |