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Sales Manager Guide

Audience: Sales managers and admins running campaigns, teams, and reporting.
Purpose: This is the front door to the Sales Manager guide. It explains the workspace at a glance, then points you to the right page — a single task, a rule, or why a feature works the way it does.
Companion guide: field reps have their own guide — Sales Rep.

The Sales Manager workspace is the control center for campaign operations. The Dashboard shows KPI cards (assigned leads, visits, outcomes) and a daily activity chart. The sidebar groups features into Workspace (day-to-day selling) and Operations (setup and bulk tools).

Sales CRM dashboard with KPI cards and daily activity chart for a sales manager

Sign in with your manager or admin account. In the app sidebar, every manager feature lives under Workspace or Operations — see the navigation map below.

App sidebar with Workspace and Operations sections for a sales manager

AreaSidebar pathWhat you do there
DashboardWorkspace → DashboardKPIs, filters, daily activity
CampaignsWorkspace → CampaignsCreate and manage campaigns
TeamWorkspace → TeamAdd users, set roles
LeadsWorkspace → LeadsCreate, assign, bulk-assign leads
ApprovalsWorkspace → ApprovalsReview rep lead requests
ReportsWorkspace → ReportsNine report tabs for the team
Campaign TypesOperations → Campaign TypesDefine field schemas
Area listsOperations → Area listsTerritory dropdowns and redistribution
Lead ImportsOperations → Lead ImportsCDSL Excel import
RulesOperations → RulesPJP daily visit target
TaskWhereDoc
Create a campaignCampaignsCreate campaignHow-to
Import CDSL leadsOperations → Lead ImportsHow-to
Assign a lead to a repLeads → row actionsHow-to
Bulk-assign leadsLeads → selection + AssignHow-to
Review rep lead requestsWorkspace → ApprovalsHow-to
Lead approval workflowRep submit → manager approveTutorial
Add a team memberTeamCreate userHow-to
Read team reportsWorkspace → ReportsHow-to
Define a campaign typeOperations → Campaign TypesHow-to
Manage area listsOperations → Area listsHow-to
Set PJP daily targetOperations → RulesHow-to

New to the CRM? Walk one week end to end, then keep the task pages handy:
Tutorial — Run your first week → Create campaign → Import leads → Assign reps.

Rep lead requests? Follow Lead approval workflow — review, approve, and hand off to the rep for visits.

Need a quick answer? Every task is its own page under How-to — see the table above.

Want the exact rules? The Reference pages list permissions, report tabs, and lead stages.

Training a new manager? Use the tutorial as the spine, then the explainers for the “why,” and the how-tos as a reference card.